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91探花's Privacy Policy
Effective December 2021 - September 2023
91探花 Respects your Privacy
Effective 12/02/21
Western Governors University and our affiliated entities (collectively, 鈥91探花鈥) are all committed to ensuring your privacy. 91探花 will safeguard your information as a student or as an interested party in one of 91探花鈥檚 degree programs. 91探花 and its affiliates and legally contracted third-party affiliates have permission to contact you regarding your education related needs via phone call, physical mail, voicemail (including pre-recorded informational voice-messaging and reminders), text/SMS, email or other electronic communications initiated by a 91探花 Enrollment Counselor, affiliate or auto-dialer to a mobile phone device, landline, computer, tablet or any device not yet invented.
91探花 message frequency varies based on account status and best practices for reaching and helping each student, and contact may occur between the hours of 8 a.m. to 9 p.m. (including in WA, OK, FL, or other states or US territory). Since many degrees and programs can take up to four, six and even eight years to complete, this permission will be valid for up to eight years of the opt-in date. Msg & data rates may apply. Reply HELP for help, reply STOP to unsubscribe. If you opt-out at any point and wish to receive scholarship or program information call 866-225-5948 or text reply START to re-subscribe.
We also ensure your privacy in the following ways:
- We require our employees to keep your personal information confidential.
- We only authorize access to your personal information to employees and vendors working on our behalf who need your information to perform their duties (further explained below).
- We safeguard your personal information through electronic, procedural, and physical means.
91探花 Affiliates include 91探花 Academy,
91探花 Advancement, and 91探花 Labs.
All听91探花听Affiliates are required to
protect your data in accordance with this policy.
Website Information
When you visit the 91探花.edu website, the only personal information 91探花 collects about you is the information you voluntarily provide through our online inquiry or application forms. Any personally identifiable information collected about you on this website is used by 91探花 to contact you about the university鈥檚 programs, administer your application to the university, improve our services, and provide additional information as needed, potentially including contact via phone or email.
91探花 will not release, sell, rent, or trade your personal information gathered on the website to any third party.
91探花 will collect anonymous non-personally identifiable information about your website visit through pixel tags, sometimes known as cookies. These tags help us track information about your visit and are used to deliver banner advertisements to you on the Internet. 91探花 participates in the Adobe Marketing Cloud Device Co-op to better understand how you use our websites across various devices you use, and to deliver personalized content.听
How We Treat your Personal Information as a Prospective Student:
As a prospective student, your email address and other personal information will never be shared with third parties. Your assigned 91探花 Enrollment Counselor and other departments in the university will use your email address and other personal information to provide you with the information you request about your degree program of interest, tuition, financial aid, and any other topics pertaining to enrollment in the university.
If you apply or enroll as a 91探花 student, 91探花 uses passwords to protect the privacy of applicants and students who use personalized areas of its sites. The highest level of security is used for storing information (SSL encryption). 91探花 staff monitors the sites for technical reliability.
How we Treat Your Personal Information as a Student:
As a 91探花 student, your personal information (including email address) may be shared with learning resource providers, assessment sites, and other external vendors who support the academic programs. These vendors are obligated through their agreements with 91探花 to maintain the privacy of 91探花 students. Student directory information may be shared with outside institutions and corporations.
Opt-out policy:
At any time, you have the option and the right to request that 91探花 discontinue further communications via email, text/SMS, phone, or direct mail.
To opt out by postal mail, send a written request containing your name and mailing address to:
Western Governors University
ATTN: Enrollment Department
4001 South 700 East, Suite 700
Salt Lake City, UT 84107
To opt out by phone:
Call the 91探花 Enrollment Department toll-free 1-866-225-5948
To opt out via 91探花鈥檚 website:
You can also send your request via email to听unsubscribe@wgu.edu.
Call recording.
All calls with 91探花 and its affiliates may be recorded for quality and training purposes.
- As a prospective student, you may opt out of outbound call recording at any time by
- updating your preferences in the听enrollment portal听upon completion of an admissions application or
- emailing听enrollment@wgu.edu.
- As a 91探花 student, you may opt out of outbound call recording at any time by updating your call recording preference through the听Security听tab in the听听or 91探花 mobile app.
Note: It may take 91探花 and its affiliates up to three (3) business days to implement an opt out request.
FERPA Compliance:
As听91探花 complies with the protections established under the听Family Education Rights and Privacy Acts of 1974 (FERPA).听FERPA is a federal law designed to protect the privacy of student education records. FERPA governs the release of education records and access to education records.
The FERPA policy is intended to ensure students have the right to inspect and review their education records; the right to amend their education records as appropriate; and the right to control access to their education records. Students have the right to: (1) inspect and review their education records, (2) request amendment to their education records, (3) consent to disclosures of non-directory information, except to the extent that FERPA authorizes disclosure without consent, and (4) file a complaint with the U.S. Department of Education concerning alleged failures by 91探花 to comply with FERPA requirements.
Students have the right to request that their records be amended if they believe the content is inaccurate, misleading, or in violation of their privacy rights. Student directory information may be shared with outside institutions and corporations.
For details about 91探花鈥檚 policy on the use of student information and the procedures 91探花 has established in accordance with FERPA, please see the听.
Students who do not wish to be listed in the student directory or to be included on 91探花 mailing lists may send their request via email to听unsubscribe@wgu.edu.
