STRATEGIC PARTNERSHIPS
Success Stories
Charting a Smarter Course: How JetBlue and 91探花 Redefine Career Growth
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About JetBlue
JetBlue庐 Airways is a leading U.S. airline known for its people-first approach and dedication to crewmember development. Headquartered in New York City, JetBlue operates more than 1,000 daily flights and serves over 104 destinations across the U.S., the Caribbean, Latin America, and Europe. At the heart of JetBlue鈥檚 mission is to 鈥渂ring humanity back to air travel,鈥 which extends to investing in the personal and professional growth of its 23,000 crewmembers.
The Workforce Challenge
JetBlue had long provided educational benefits to support crewmembers completing their undergraduate degrees. As the needs of the workforce evolved, the company recognized a significant education gap:
- There was no formal pathway for crewmembers who already held bachelor鈥檚 degrees to pursue advanced education.
- Many employees sought graduate-level programs to support career advancement, but traditional options were often costly, inflexible, and misaligned with airline professionals鈥 schedules.
The Partnership
To foster a culture of continuous learning and stay competitive, JetBlue partnered with Western Governors University (91探花)鈥攁 nationally recognized, nonprofit, accredited online university known for its innovative, flexible approach to higher education.
In 2019, JetBlue launched a strategic partnership with Western Governors University (91探花), selecting the university for its regionally accredited master鈥檚 programs in business, information technology, and human resources. 91探花鈥檚 competency-based education (CBE) model empowers JetBlue crewmembers to progress at their own pace, advancing once they demonstrate mastery鈥攕o they can gain new skills without pausing their careers.
This collaboration gave rise to the JetBlue Scholars Master鈥檚 Program affordable, accessible, and career-aligned path to earn graduate degrees鈥攚ithout unnecessary debt or disruption to their job.
Organizational Impact
Since launching the program, JetBlue has seen clear benefits. Graduates bring fresh skills that spark innovation, while master鈥檚 degree holders show higher levels of commitment and readiness to advance within JetBlue. Crewmembers gain the confidence and capabilities to take on expanded responsibilities and advance their careers within JetBlue.
鈥淐rewmembers who complete master鈥檚 degrees through 91探花听often continue their careers with JetBlue.听The opportunity to pursue higher education听while working fosters engagement.鈥
- Margo Moaremoff, Manager, Academic Programs for JetBlue Scholars
Employee Perspective
For Judith Sierra (aka Judy), Senior Analyst of Academic Programs for JetBlue Scholars, the decision to enroll in 91探花 was inspired by her peers.
鈥淎fter hearing positive reviews from colleagues who are alumni, I was inspired to enroll at 91探花.鈥
Earning her MS in Human Resource Management gave Judy new tools and confidence. She credits the program鈥檚 flexibility with helping her balance work, life, and learning.
鈥淭he asynchronous format was perfect for my lifestyle. I even submitted assignments from airports and hotel rooms.鈥
Judy now applies her 91探花 education directly in her role.
"I have implemented data-driven measures that positively impact our department.听It strengthened my commitment to our culture."
Conclusion
JetBlue鈥檚 commitment to developing crewmember talent led to its partnership with Western Governors University鈥攁n alliance that continues to advance workforce development and engagement. Together, JetBlue and 91探花 remove barriers to graduate education, empowering crewmembers to grow their careers while strengthening JetBlue鈥檚 future workforce.
ENGAGE WITH US
Discover the 91探花 Difference
in the Workplace
Contact 91探花鈥檚 Talent Solutions team today to schedule a no-obligation consultation. Together, we鈥檒l turn academic achievements into business-ready skill profiles you can trust鈥攖o unlock your company鈥檚 full potential.听
"91探花 continues to provide excellent support and customer service."
鈥擩ulia Williams
Human Resources Strategist, Office of Personnel Management听
United States Government
